Vickie Padavano Coaching
Privacy Policy
Effective Date: August 13, 2026
Vickie Padavano Coaching ("we," "us," or "our") provides health coaching and functional wellness education services, including one-on-one coaching, digital products, and online courses. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, purchase a digital product or course, engage our coaching services, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website or services.
1. Information We Collect
1.1 Information You Provide Directly
Contact information: name, email address, phone number, mailing address.
Account and intake information: age, sex, health history, symptoms, goals, lifestyle habits, and other information you share during intake forms, questionnaires, or coaching sessions.
Health and wellness information: lab results, biomarker data, supplement and medication use, and related information you choose to share for the purpose of your coaching program.
Payment information: billing name, address, and payment details, processed through our third-party payment processors.
Communications: messages, emails, texts, or DMs you send to us, including through Instagram or other social platforms.
Course and digital product information: purchase history, login/access details, and progress data associated with online courses or digital products you purchase.
1.2 Information Collected Automatically
Website usage data such as IP address, browser type, device information, pages viewed, and referring URLs.
Cookies and similar tracking technologies (see Section 5).
2. How We Use Your Information
We use the information we collect to:
Provide, administer, and personalize coaching services and educational content.
Schedule sessions, process payments, and manage your client account.
Communicate with you about your program, appointments, and related updates.
Send marketing communications, newsletters, and promotional content, where you have opted in.
Improve our website, programs, and services.
Comply with legal, regulatory, and professional obligations.
3. Third-Party Service Providers
We use trusted third-party platforms to operate our practice. These providers process certain information on our behalf, subject to their own privacy policies:
Practice Better and Biochanics — client management, scheduling, secure messaging, and program delivery.
Rupa Health and Evexia Diagnostics — laboratory test ordering and results.
Fullscript and Designs for Health — supplement recommendations and ordering.
Quicksilver Scientific — supplement ordering.
GoHighLevel — customer relationship management, scheduling, and marketing communications.
ManyChat — automated messaging via Instagram and related platforms.
Payment processors (e.g., Stripe) — billing and payment processing.
Course/digital product hosting platform — delivery and access management for online courses and digital products.
We do not control the privacy practices of these third parties and encourage you to review their respective privacy policies. We only share the information reasonably necessary for these providers to perform their function on our behalf.
4. Health Information Disclaimer
Vickie Padavano Coaching is a health coaching practice, not a medical provider, and this practice is not a "covered entity" under the Health Insurance Portability and Accountability Act (HIPAA). However, we take the confidentiality of your health information seriously and apply reasonable administrative, technical, and physical safeguards to protect it. Health-related information you share is used solely to support your coaching program and is not sold or used for purposes unrelated to your services.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to recognize your browser, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect site functionality.
6. How We Share Information
We do not sell your personal information. We may share information:
With the third-party service providers described in Section 3, to operate our business.
If required by law, subpoena, or other legal process.
To protect the rights, safety, or property of Vickie Padavano Coaching, our clients, or others.
In connection with a business transfer, such as a merger, acquisition, or sale of assets.
7. Data Security
We use commercially reasonable measures to protect your information, including relying on the security safeguards of the third-party platforms listed above. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal and health information for as long as reasonably necessary to provide services, maintain client records consistent with professional practice standards, and comply with legal obligations, after which it is securely deleted or de-identified.
9. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information, subject to our recordkeeping obligations.
You may opt out of marketing emails or texts at any time using the unsubscribe link or by contacting us directly.
You may request that we limit certain uses of your information.
To exercise these rights, contact us at [email protected].
10. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Vickie Padavano Coaching
Email: [email protected]